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Hi there,
is a premium plugin which we support via our ticket queue. As a licence holder, you are eligible for WooCommerce official support.
Please open a ticket with us via:
Kind regards,
thanks for the reply, unfortunately I can’t open a ticket even if I follow its link. I am attaching the error. what can I do? thank you
Hi @superdrake89!
Thank you for sending the screenshot.
Usually, you get this message if you missed providing the system status report or entered other information in the system status report field instead.
Image URL:
You can find your system status report at WooCommerce → Status, click the Get system report button, and then the Copy for support button.
Once you do this, you can paste it into the system status field (illustrated above) and submit your request.
Let us know how it goes for you!
Thank you very much for the quick and accurate answers. Thank you and good day