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It appears that the current system configuration allows the administrator to respond to reviewers, but unfortunately, it doesn’t enable reviewers to reply to the administrator’s responses.
We believe that it’s essential to maintain an open and fluid interaction between both parties without any limitations.
Fortunately, we’ve invested in premium support, which should provide the necessary features and flexibility to ensure a seamless and unrestricted dialogue between administrators and reviewers.
If there are any specific steps or adjustments needed to achieve this, please let us know, and we’ll be more than happy to assist in implementing them to enhance the interaction experience.
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