<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Revoked? Refunded? Which is preferred?

Replies: 1

A client’s site had two spam donations make it through reCAPTCHA and Stripe’s defenses today. Possibly a real person was on the other end?

Anyhow, after discussing this with my client we agreed to refund the money. My question here is what’s the end-result difference between refunded and revoked? Does revoking a donation also refund that donation? Should I revoke a spam donation after refunding it?

All I could find in GiveWP documentation is this:

  • Refunded — You can set this status to issue the donor a refund. Some Gateways may require additional action to be taken on their platform.
  • Revoked — You can deny donations with this status.

Thanks!

  • This topic was modified 1 hour, 3 minutes ago by John Sundberg.

 

This site will teach you how to build a WordPress website for beginners. We will cover everything from installing WordPress to adding pages, posts, and images to your site. You will learn how to customize your site with themes and plugins, as well as how to market your site online.

Buy WordPress Transfer