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Hello @amirhmoradi,
Thank you for reaching out to us. I understand that you’re experiencing an issue where the Send From Choice is not being respected in the email test.
This behavior typically occurs when the chosen connection fails to deliver emails for various reasons, such as connection issues, invalid credentials, or other technical limitations. As a result, FluentSMTP falls back to the default connection to ensure email delivery.
To troubleshoot this issue, I recommend the following steps:
- Check for Plugin Conflicts: Temporarily deactivate all plugins except FluentSMTP. This will help identify if another plugin is interfering with the Send From Choice functionality. Re-enable the plugins one by one and test the Send From Choice after each one to pinpoint the problematic plugin.
- Verify Connection Settings: Ensure that the chosen connection is set up correctly and that the credentials are valid. Double-check the SMTP settings, ( including port and other things if needed), API credentials, and authentication method.
- Check Network Issues: Confirm that there are no network issues or firewall configurations blocking the chosen connection. You can try using a different internet connection or disabling the firewall temporarily to see if this resolves the issue.
If you have any questions or need further assistance, please don’t hesitate to contact us. We are here to help you resolve this issue!