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Hi
I have HTTPS / SSL setup on my site and it has always worked fine.
However, I am getting a few customers saying that when they go to my site, Chrome says ‘this site is not secure’ – I do not get that message myself but I have seen in on a customer PC.
What might be happening here please?
Thank you.
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Just to add, I have run my site through an SSL testing site and it says it is fine. Odd.
Might be files on the page itself that aren’t routed to a secure connection (like images).
Might also be improper routing of your site in general, so it’s possible to visit both the secure and unsecure version.
Check if there are any assets on the page that are loaded using just “http”. Things like images, scripts, stylesheets, etc.
Your customers could also have browser plugins that are causing the issue. Have them disable all plugins and try to recreate the issue.
Check each asset or element on the page to see it the locations start with http. That will cause that. Even a link or a link to download a file or a single image.
Install Better Search Replace and run it to convert any references from to .
Then setup an htaccess rule to force http to https.