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Hi there @marshalsquad,
Thanks for getting in touch, and appreciate your troubleshooting solutions from what you found on GitHub. Hopefully we can determine the cause and ensure Site Kit works as expected.
To start, based on your migrating your site, it’s likely that your site records on the Site Kit service don’t match your current details. While the steps you’ve already performed can indeed assist in some situations have you tried performing a plugin reset, which will reset all such records (Tools > Available Tools > Reset Site Kit)?
Note that if you do reset Site Kit you, and any other administrators who may have set up the plugin, will need to connect the various modules once more, and go through the same set up process.
Let me know how you get on with the above. If you’re unable to proceed please state at what point you’re stuck, the URL you land on, and share your Site Health information.
Let me know if you have any questions with the above.
First of all thanks to reply
i am new user who first time created a topic for official support
1- Hey I just found one more documentation
and i installed Sitekit Helper Plugin I Filled Client Secret & Client ID in and it able top click but now another problem happen
here screenshot image
For your Note Section – I wanna tell i my self connect this plugin to my own gmail
2- I followed your steps and reset the sitekit but also the same problem it open a google sign in tab and came this error
Site Health Status Screenshot –
Site Info Drive Link Notepad File –
Many thanks for the reply. I can see that you’re using the Site Kit staging plugin (also known as the Helper Plugin). This can be used if you want to display data for a live and connect site, but from a staging site. In your case, I don’t believe this is required.
Can you deactivate the Helper Plugin before attempting Site Kit set up once more? After doing so you won’t need to create your own site credentials, instead you’ll just need to follow the standard set up steps, as per the plugin website.
Let me know how you get on.
I install Helper Plugin just few minutes ago after reading that documentation
But as you say i deactivate and delete the plugin and clear cache files
refreshed and after finally when I clicked on Sign In the same old problem appears
in next page
that is – redirect_uri’ mismatch
i am sending a OBS video please see
Many thanks for sharing the video. Very useful to see what’s occurring. Unfortunately I can’t see the full address of that page, which may include an incorrect site reference. To troubleshoot this further, please perform the steps below, which can help rule our browser extensions or caching, along with third party plugins impacting Site Kit set up.
- Reset Site Kit once more (Tools > Available Tools > Reset Site Kit)
- Login to your site from a Chrome browser incognito window
- Install and activate the Health Check & Troubleshooting plugin.
- Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
- From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
- Attempt to setup Site Kit once more
Let me know how you get on with the above. Feel free to share a recording of your experience if you wish, following the steps above.
I don’t share URL bcoz of privacy (other logged in user may see) anyway
Yes This time I logged in into Incognito Mode
I installed that plugin and in troubleshoot mode the site kit plugin opened sign in page successfully
but i want to know can i login while troubleshooting and perform my complete action
and when i disable the troubleshoot mode and click on plugin same problem !
Video –
Glad to hear that you’re able to proceed with set up when using the Health Check & Troubleshooting plugin.
and when i disable the troubleshoot mode and click on plugin same problem !
If you complete set up while using the the Health Check & Troubleshooting plugin you no longer need to set up the plugin any further. It’s a one time set up process. Is the error you’re encountering different, or are you logged out after disabling the Health Check & Troubleshooting plugin?
Hey after your final guidance i perform in incognito troubleshooting mode and after login its shows you are already verified and everything is connected already like analytics , search console etc…
after deactivating troubleshooting its working fine…
and Finally Thank You Very Much @jamesosborne for Helping Me 😀
It is glad for me that my problem finally solved 😊
In the End I just want to ask can I Delete my Google Drive Links or Restrict is for View Anyone or let it as it is…
also maybe i think if some other user unable to surpass through that kind of problem our conversation can help them
Thank’s Again @jamesosborne
Very happy to hear that worked and thank you for all your troubleshooting efforts.
In the End I just want to ask can I Delete my Google Drive Links or Restrict is for View Anyone or let it as it is…
That’s no problem, you can indeed remove your Google drive links. They were very useful for this case, we can review the above notes should other users encounter the same. Along with your site move I noticed you had other third party plugins, like a non standard wp-admin screen. Any of these could have contributed to your set up issues. Appreciate you sharing these, and offering to help others.
If you encounter any further issues, be sure to reach out to us here! If you have a moment free be sure to also share your plugin review. As it sounds like you’ve used Site Kit previously before migrating, we’ve love to hear your feedback.
