When I go to click on Autoptimize to go to settings (either through the top bar or under WordPress side bar settings) I am directed to a standard WordPress error page with the message “sorry, you are not allowed access to this page”.
How do I fix this?
The problem started when I downloaded ShortPixel and started using it. I have since deleted all data from the settings within ShortPixel, deactivated and deleted the plugin. However, I am still getting the message. The page url shows up as https://mydomain.com/wp-admin/options-general.php?page=wp-shortpixel-settings, and before deleting ShortPixel the Autoptimize settings link led me to the ShortPixel settings page.
I have tried deactivating/reactivating Autoptimize, and removing/reinstalling the plugin, clearing the cache each time. I am unable to access any settings within Autoptimize.
Please help. I have another website with both plugins installed and everything is working fine. I set up ShortPixel the same way on both sites, but only this site is broken.