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Hey @netschmiede24,

Thank you for reaching out to us for assistance. After connecting this source, please go to Instagram Feed > All Feeds > Individual Feed settings (Pen icon) > Settings (tab) > Sources. Here, remove the existing source then select the correct one that was added. This should allow the feed to start working with the new source properly. If you have a legacy feed, this will be in the Legacy Feed options. We are soon releasing a plugin update to make this process smoother and automated.

If you still have any issues after this, let me know as we are always happy to help!

Best regards,
Joel

Hi Joel,

thanks for getting back to me. I’ve now managed to add the feed again. And yes, it would be great if you can make this smoother and automated, as it seems indeed very complicated.

Thanks,

Astrid

Hey Astrid,

Glad to hear it is working now! And of course, no worries – a soon-coming update will improve the source connection process and experience further.

Have a great day!

 

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