Plugin Support
Bruce
(@ninjateamwp)
Hi @cullachie ,
Thanks for writing to us today and sorry about that issue.
I checked your site and do not see the bar appearing nor the issue persisting.
Could you perhaps record a short screencast to show how this looks like from your end, please?
Kind regards,
Bruce
I deleted it, that’s why you can’t see it.
I will put it in my staging site later today because I have another bar plugin there at present being tested.I will swap them later.
Plugin Support
Bruce
(@ninjateamwp)
Hi @cullachie ,
When you do, please do well to come back here and I will be glad check it for you.
Regards,
Bruce
OK, I have switched on Notibar in https://staging.trapbarn.com.
The other one is now on the production site
It is visible but depends on which country you are located in? Some are blocked off in C.Panel
Plugin Support
Bruce
(@ninjateamwp)
Hi @cullachie ,
I have checked via US VPN, and I found it is possible to be a theme conflict, but it is very easy for our dev team to fix it for you asap on your staging site. Please reach the team here:
ninjateam.org/support
Then, once fixed, we will tell you what we fixed and you can replicate it on your live site.
Regards,
Bruce
