Stripe credit card fields not showing up

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Hi @driverdoctors ,

Thanks for reaching out!

I understand that the Stripe credit/debit card input fields are not being displayed on checkout, is this correct?

I have gone to your site, and see what you mean, as no input fields are being displayed:

However, this is not something I am able to reproduce on my test site, as the credit/debit card input fields are being displayed without any issue.

I’d like to have a better understanding of your sites current environment, as well as any errors potentially being produced. Please can you share the following:

System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

Once you have these, please share them in your response here so that we can take a closer look.

Cheers!

` WordPress Environment

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Outdated Templates: ❌

<pre class=”wp-block-code”><code> Learn how to update</code></pre>

Admin

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2023-07-08T16:06:30+00:00 CRITICAL Uncaught Error: Call to a member function update_meta() on null in /home2/mcjdrmmy/public_html/wp-content/plugins/pro-elements/modules/theme-builder/classes/conditions-manager.php:304 Stack trace: #0 /home2/mcjdrmmy/public_html/wp-content/plugins/pro-elements/modules/theme-builder/classes/conditions-manager.php(177): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->save_conditions(93, Array) #1 [internal function]: ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->ajax_save_theme_template_conditions(Array, Object(Elementor\Core\Common\Modules\Ajax\Module)) #2 /home2/mcjdrmmy/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(175): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module)) #3 /home2/mcjdrmmy/public_html/wp-includes/class-wp-hook.php(308): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”) #4 /home2/mcjdrmmy/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #5 /home2/mcjdrmmy/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #6 /home2/mcjdrmmy/public_html/wp-admin/admin-ajax.php(188): do_action(‘wp_ajax_element…’) #7 {main} thrown in /home2/mcjdrmmy/public_html/wp-content/plugins/pro-elements/modules/theme-builder/classes/conditions-manager.php on line 304

2023-07-13T11:33:11+00:00 CRITICAL Uncaught Error: Class “WPSEO_Post_Type_Sitemap_Provider” not found in /home2/mcjdrmmy/public_html/wp-content/plugins/wordpress-seo/inc/sitemaps/class-sitemaps.php:122 Stack trace: #0 /home2/mcjdrmmy/public_html/wp-includes/class-wp-hook.php(308): WPSEO_Sitemaps->init_sitemaps_providers(”) #1 /home2/mcjdrmmy/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /home2/mcjdrmmy/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home2/mcjdrmmy/public_html/wp-settings.php(601): do_action(‘after_setup_the…’) #4 /home2/mcjdrmmy/public_html/wp-config.php(107): require_once(‘/home2/mcjdrmmy…’) #5 /home2/mcjdrmmy/public_html/wp-load.php(50): require_once(‘/home2/mcjdrmmy…’) #6 /home2/mcjdrmmy/public_html/wp-blog-header.php(13): require_once(‘/home2/mcjdrmmy…’) #7 /home2/mcjdrmmy/public_html/index.php(17): require(‘/home2/mcjdrmmy…’) #8 {main} thrown in /home2/mcjdrmmy/public_html/wp-content/plugins/wordpress-seo/inc/sitemaps/class-sitemaps.php on line 122

Hi @driverdoctors ,

Thanks for sharing the above!

Bookly Stripe (Add-on): by Bookly – 4.2

Checking your SSR, I can see that you are using the Bookly Stripe (Add-on) plugin and not the WooCommerce Stripe Payment Gateway plugin.

Kindly note that this forum is dedicated to support related to the WooCommerce Stripe Payment Gateway plugin, and you’d need to reach out to the Bookly Stripe (Add-on) plugin support team for further help with this.

Hope this helps point you in the right direction!

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