Good Day
During the testing phase of my website and PMPro, I ran into a problem when a paid user/member canceled their subscription.
When the user clicks on cancel they receive the following error “Unauthorized”. At that same moment, I get an email on my admin account saying the following :
“Dear User,
There was an error canceling the subscription for user with ID=21. You will want to check your payment gateway to see if their subscription is still active.
Error: Unauthorized”
When checking the PayFast website, the subscription is still running.
This seems like a problem with the comunication between PMPro and PayFast.
Do I have to go in and cancel all the subscriptions manually in PayFast every time?
Is there anything else I can provide to help fix this problem.
Paid Memberships Pro: Version 2.12.6
Paid Memberships Pro – PayFast Gateway: Version 1.4.3