I have a problem with my WooCommerce subscription renewal orders which does not get updated. ON the subscription page i can see a entry: Order #142613 created to record renewal. and then immediately after that another note added to the subscription indicating: IPN subscription payment completed.
However, if I look at the renewal Order #142613 (the one mentioned above), then the payment method is blank, and the order status show as Pending Payment, as a payment failed email was send to admin and also the customer. The subscription also shows as on hold – even though IPN confirmation was received and noted.
I have created a video showing the fields on Parent orderm subscription and renewal order – please give me a email then i send you the loom video link.
Thanks
PS – My payment that are made using your Stripe payment plugin dont have any problem at all, only the paypal ones have this issue.
The page I need help with: [log in to see the link]