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Hi @superservo ,
Thanks for reaching out!
As per your screenshot and the information provided, I understand that you had a “Shipping” status tab within WooCommerce → Orders which is now not being displayed, is this correct?
Kindly note that WooCommerce core does not have a built-in option that adds a Shipping status tab within the Orders page, here are the default Order status tabs:
This being said, are you perhaps using any plugins that have the ability to add this custom status to your orders, or otherwise any custom code which adds this?
Additionally, I’d like to gain a better understanding of your sites current environment, would you please share a copy of your sites System Status Report, which you can find via WooCommerce → Status. Select Get system report and then Copy for support.
Once you have this, please share the results here.
On the other hand, if I am misunderstanding your concern in any way, please can you provide additional clarity on where exactly the Shipping status is missing?
Cheers!
WordPress Environment
WordPress address (URL):
Site address (URL):
WC Version: 7.4.1
REST API Version: ✔</img> 7.4.1
WC Blocks Version: ✔</img> 9.4.4
Action Scheduler Version: ✔</img> 3.5.4
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔</img>
Language: en_US
External object cache: –
Server Environment
Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.8
SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>
Database
WC Database Version: 6.4.0
WC Database Prefix: wprd_
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Database Index Size: 303.18MB
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Post Type Counts
acoplw_badges: 2
attachment: 117483
br_labels: 1
contactform: 1
customize_changeset: 15
mc4wp-form: 1
nav_menu_item: 28
ninja-table: 1
page: 24
porto_builder: 1
post: 9
product: 25168
product_variation: 35
revision: 829
shop_coupon: 2
shop_order: 26307
shop_order_refund: 1229
Security
Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>
Active Plugins (17)
WooCommerce Advanced Product Labels: by BeRocket – 1.2.4.1
iThemes Security: by iThemes – 8.1.4
Bukubank Woocommerce: by Bukubank.com – 1.0.5
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.7.4
Disable Comments: by WPDeveloper – 2.4.3
Dynamic Featured Image: by Ankit Pokhrel – 3.7.0
Email Log: by Sudar – 2.4.8
Smart Slider 3 Pro: by Nextend – 3.5.1.14
Plugin Ongkos Kirim: by Tonjoo Studio – 3.8.8
Porto Theme - Functionality: by P-Themes – 2.8.0
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.1
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.9
WooCommerce: by Automattic – 7.4.1
WooSidebars: by WooCommerce – 1.4.6
WP Rocket: by WP Media – 3.0.5.1
Smart Coupons for WooCommerce Pro: by WebToffee – 1.3.5
Inactive Plugins (18)
Acowebs Product Labels For Woocommerce: by Acowebs – 1.4.8
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
AgenWebsite Auto Confirm: by AgenWebsite – 1.0.6
Autoptimize: by Frank Goossens (futtta) – 3.1.5
CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.1.7
Embed Plus YouTube WordPress Plugin: by Embed Plus YouTube Plugin Team – 14.1.4.1
Loginizer: by Softaculous – 1.7.7
Password Protected: by WPExperts – 2.6.2
Smart Coupons For WooCommerce Coupons: by WebToffee – 1.4.5
TokoPress - Marketica VC & Shortcodes: by TokoPress – 3.0.2
WooCommerce Frontend Submission: by XtensionPress – 1.1
WooCommerce Indonesia Bank: by AgenWebsite – 1.0.10
WooCommerce Kode Pembayaran ( Full Version ): by AgenWebsite – 1.1.11
WooCommerce Konfirmasi Pembayaran: by AgenWebsite – 1.1.4
WooCommerce Volume Discount Coupons: by itthinx – 1.6.0
WooCommerce WhatsApp Notification: by Whacommerce – 1.0.9
YITH Essential Kit for WooCommerce #1: by YITH – 2.17.0
YITH WooCommerce PDF Invoice and Shipping List: by YITH – 1.2.32
Dropin Plugins (1)
advanced-cache.php: advanced-cache.php
Settings
API Enabled: ✔</img>
Force SSL: –
Currency: IDR (Rp)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT
WC Pages
Shop base: #5 - /shop/
Cart: ❌</img> Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌</img> Page not set
Theme
Name: Porto
Version: 6.8.0
Author URL:
Child Theme: ❌</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔</img>
Templates
Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-empty.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/form-shipping.php
porto/woocommerce/checkout/payment-method.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/checkout/thankyou.php
porto/woocommerce/content-product-cat.php
porto/woocommerce/content-product.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/dashboard.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/navigation.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/order-details-customer.php
porto/woocommerce/order/order-details.php
porto/woocommerce/order/order-downloads.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php
Admin
Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: minified-js
product-variation-management
settings
Daily Cron: ✔</img> Next scheduled: 2022-05-29 02:52:49 +07:00
Options: ✔</img>
Notes: 16
Onboarding: completed
Action Scheduler
Complete: 26,423
Oldest: 2021-07-14 05:41:43 +0000
Newest: 2023-03-07 06:46:51 +0000
Pending: 288
Oldest: 2023-03-06 05:41:28 +0000
Newest: 2023-03-07 11:14:57 +0000
Failed: 2
Oldest: 2021-12-02 10:25:40 +0000
Newest: 2022-03-13 14:34:55 +0000
Canceled: 15,516
Oldest: -0001-11-30 00:00:00 +0000
Newest: -0001-11-30 00:00:00 +0000
Status report information
Generated at: 2023-03-07 18:17:56 +07:00
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please help me to check. thank you