Hello @jigirene ,
Thank you for bringing the website issue to our attention, and we apologize for the inconvenience you experienced. We’re pleased to inform you that our website (https://supportgenix.com) is now up and running smoothly.
The “Error establishing a database connection” was an unexpected technical glitch and doesn’t reflect our usual stability. You can trust in the reliability of both our plugin and company.
If you have any questions or need assistance with your purchase, please feel free to reach out. We’re here to help and appreciate your interest in our plugin for your support team.
Thanks for your quick response. I’ve purchased the plugin and look forward to setting it up.