Hello johnattheboneclinic
Thank you for contacting WooCommerce support.
Are you facing any other issues?
Especially with the payment processing.
To help you further, I’d like to review your site’s System Status Report.
You can find it via WooCommerce > Status.
Select Get system report and then Copy for support.
Once you’ve done that, you can paste the text in https://gist.github.com
After that, you can paste the Gist link here in your reply.
I look forward to your response. 🙂
👋 hey @johnattheboneclinic
Thank you for reaching back, with further details on this.
As a next step, please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
Error: The information for creating and confirming the intent is missing the following data: payment_method.
Additionally, kindly could you please provide us with a screenshot of the error, so that we can see what you are describing?
If you don’t already have a screenshot service installed, here are a few free options:
https://snipboard.io
http://skitch.com/
http://getcloudapp.com/
There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/
We will be able to help you further there. Thank you!
Hi,
I don’t know if I can provide a screenshot per se as I’m not really sure how the error is manifesting, other than the complete absence of input fields for credit/debit card details. The error itself is from the log.
Hi again @johnattheboneclinic,
Thanks for sharing more details on this.
Please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.
That way, we can be able to address your issue in our internal ticketing system.
Thank you.