Hi @ayoub23
I hope you’re well today!
You shared only a screenshot of the form and that’s not enough to troubleshoot the issue.
Out of the box, I would suggest checking following things:
1. make sure that PayPal is fully and correctly (correct keys added) on “Formiantor -> Settings” page
2. I understand that the button doesn’t appear but you did add the PayPal field to the form itself (in addition to configuring PayPal keys) right?
3. If you did add it, are there any “visibility” conditions set for that button? If so, they may be incorrectly set preventing button to show up.
4. if that all is not the case, try to switch “Load form using Ajax” option in form’s “Behavior” settings to opposite as it is currently (disable if enabled, enable if disabled), update the form and see if that helps.
If none of that solves the issue, could you, please:
a) share link to a real page with the form on in so we could visit that page and check?
b) confirm if there are (or are not) any other plugins on site that are also using PayPal – if yes, what plugins are they and are they active on site?
c) share the form export with us?
To share form export:
– go to the “Forminator -> Forms” page
– click on a little “gear” icon next to the form in question
– use “Export” option
– copy given code and put it at https://pastebin.com or download the export file and put it at your Google Drive, Dropbox or similar account
– include direct link to it (to pastebin or file at GDrive etc) in your response here.
Note: export does not include your PayPal crednetials and form submission data – so it’s safe to share that (we do not need any of that data anyway). If there are some other information – such as e.g. e-mail addresses for e-mail notifications – that you wish to protect, you can first clone the form, edit it to change or remove such data dn then export such duplicated form instead.
Best regards,
Adam