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Hey @jess888,
Thank you for creating this topic.
Please know that you’re running a version that came out in 2017. Please check if you still have an active subscription so you can update the plugin to the latest version (v20.8).
As this topic is about a premium plugin vs addon vs feature,(end optional)premium is installedYour site is using a premium plugin vs addon so(end optional) this thread has been marked as resolved per the forum guidelines.
Please contact our support team for assistance if you have an active premium subscription. How can I get premium support?
If you do not have an active premium subscription, you can either purchase a subscription or downgrade to the free version.
- This reply was modified 14 minutes ago by . Reason: fix typo