After writing the post I tried to live preview my Hestia child theme and it gave me the same error:"There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums."
I can preview though other themes.
Product filters in WooCommerce cannot be detected. The sidebar with the filters shows nothing.
Where from can we download previous versions of the theme?
I have the exact same issue, on two sites using Hestia + the (forced to use) Orbit Fox plugin.
Issue seem to reside in /app/wp-content/plugins/themeisle-companion/obfx_modules/companion-legacy/inc/hestia/inc/customizer.php
Errorlog:
Een fout van het type E_ERROR werd veroorzaakt op regelnummer 28 van het bestand /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-content/plugins/themeisle-companion/obfx_modules/companion-legacy/inc/hestia/inc/customizer.php. Foutmelding: Uncaught Error: Call to undefined function hestia_get_features_default() in /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-content/plugins/themeisle-companion/obfx_modules/companion-legacy/inc/hestia/inc/customizer.php:28Stack trace:#0 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-includes/class-wp-hook.php(324): hestia_companion_customize_register()#1 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()#2 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-includes/plugin.php(517): WP_Hook->do_action()#3 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-includes/class-wp-customize-manager.php(942): do_action()#4 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-includes/class-wp-hook.php(324): WP_Customize_Manager->wp_loaded()#5 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()#6 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-includes/plugin.php(517): WP_Hook->do_action()#7 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-settings.php(665): do_action()#8 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-config.php(102): require_once(‘…’)#9 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-load.php(50): require_once(‘…’)#10 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-admin/admin.php(34): require_once(‘…’)#11 /mnt/web605/c0/12/526890012/htdocs/STRATO-apps/wordpress_01/app/wp-admin/customize.php(13): require_once(‘…’)#12 {main} thrown
@truden the issue is not only the Hestia theme, you may need revert back also the plugin Orbit Fox by ThemeIsle
You can revert back using the following plugin: https://it.projectdmc.org/plugins/wp-rollback/
You are welcome!
As I have auto update for WordPress, plugins and themes enabled I need also use a new plugin to manage auto update and block Hestia and the Orbit Fox by ThemeIsle update. This is bad.. but I will monitor when they release a fix, if they release and I need manual testing before re-enable auto update for that components.
If you have auto-update enabled.. when you revert back it’s easy soon the components will be upgraded again with the returning of the bug.
Thank you again, @peopleinside
Rolling back the theme fixed the filter issue, and rolling back the Orbit Fox, fixed the customizer.
@peopleinside thanks for the tip wrt reverting
I am having issues with the homepage of my website:
–> When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.7.1
Active theme: Hestia (version 3.2.5)
Current plugin: Orbit Fox Companion (version 2.10.40)
PHP version 8.2.18
Bluehost informed me I need to get assistance from Hestia first:
PHP Warning: Attempt to read property “ID” on null in /home1/biothink/public_html/wp-content/themes/hestia/inc/views/class-hestia-tweaks.php on line 71
“I have checked the issue on the server side and unable to see any error or issue from the server side. Errorlog says the issue is with the theme. Please contact the theme vendor and get the updated version of the theme and then contact us with new server requirements of that theme script so that we can update it for you and the issue will be resolved.”
same here. I hope that is fixed soon!
Hi everyone,
Thank you all for reporting the problems encountered!
We just made updates for both Hestia theme and Orbit Fox plugins that should address the issues reported. Please update them to the latest version and let us know if you encounter any other problems.
Thanks!
@themeisle Confirming this worked. Thanks!
@themeisle thank you very much. All seems to works!
I’m glad to see your fixes and it’s nice also receive a rerply from a profile that has the badge (theme Author) because in the past you used to have agents responding here without a badge. It’s more clear receive support with a badged profile. Thanks again for the nice fix.. the past updates was very wrong ^_^
As always, the @themeisle team proved to be the most responsible and caretaking team of them all.
Problem fixed.
Thank you.
You rock.