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Hi @cheekymate06!

I tried accessing your site through my phone and it looks good. In order to get more information to reproduce this issue, could you please share the System Status Report of your site?

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

Thank you!

thank you. You can close this. I just worked out it was an astra theme causing the fault not woocommerce

Hi @cheekymate06

thank you. You can close this. I just worked out it was an astra theme causing the fault not woocommerce

Thanks for letting us know! I’m thrilled to hear that you’ve figured out that the Astra theme was causing the issue, not Woocommerce. Themes can sometimes interfere with certain functionalities, so it’s fantastic that you pinpointed the Astra theme as the cause.

I’ll go ahead and mark this thread as resolved. However, if you ever have more questions or issues in the future, don’t hesitate to kick off a new topic.

Hope you have a fantastic day!

 

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