thumbnails don’t work properly | WordPress.org

Plugin Support
Robert

(@robertnextendweb)

Hi @babaloo2020

The thumbnail options displayed with images that you see in our documentation:
https://smartslider.helpscoutdocs.com/article/1857-thumbnails
only appear in the Pro version, because only the first two can be done in the Free version, so we didn’t include them. And the location you are looking for is called “Position”, so you should open that option if you want to set it. However, please note here that our system does not allow any position for thumbnails, e.g. you cannot place horizontal thumbnails on the right and left sides.

So the settings on your screenshot seem to be fine. If you see a problem on your site, that the thumbnails do not appear, it could be due to something else. Please send a link to your website where the slider is visible via our form:
https://smartslider3.com/contact-us/support/?topic=Editing&editing-group=Editing
and an export from your slider:
https://smartslider.helpscoutdocs.com/article/1728-export-import-slider
and we’ll check what the problem could be!

Hi thank you for reply. Here is the link to export

https://drive.google.com/file/d/1mKYkkO3LlcaIOBMFIDB5zR2HrPsFSB8R/view?usp=drive_link

And here is the link to slider on the main page

http://nostro.pro

As you see, there are no any preview thumbnails for video.

Plugin Support
Robert

(@robertnextendweb)

The problem is that in the Thumbnail field of the Slide:
https://smartslider.helpscoutdocs.com/article/1724-slide#content
you do not have anything selected, so there is no thumbnail to show with the Thumbnail control.
You could just copy the cover image:
https://smartslider.helpscoutdocs.com/article/1846-youtube-layer#content
to this Thumbnail field, and that should resolve the problem. Or of course you could set a different image there if needed.

Ok now it’s clear. thank you. last question – What will happen if the thumbnail panel gets filled up? Will a scrollbar appear when adding the next thumbnail?

Plugin Support
Robert

(@robertnextendweb)

If there is no more space to show the thumbnails, then you will see an arrow button to navigate, like you see here in this template:
https://smartslider3.com/premium-thumbnail-slider/

Plugin Support
Robert

(@robertnextendweb)

No problem. In this case I’ll mark this topic as resolved, but if you have further questions or problems, feel free to open a new one.

 

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