Trouble With Contact Form

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Hello, thanks for viewing! I am having the following issue :

I am not receiving contact form submission from my site to the directed email. Nor are form submissions showing up in ‘form responses’ on ‘feedback’ tab in dashboard.

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I had someone develop my wordpress site, however the contact form is not delivering visitor submission to my directed email. I tried changing the emails and it arrives to some and not others.

I have noticed that the emails are not being received when I direct them to my Google Workspace emails / G Suite emails. But it works when I have them send to my basic gmail??? I checked spam and refreshed the g suite emails each time when tried, and nothing shows from the contact form. I would prefer for form submissions to be sent to my google workspace emails as they are my business emails, and no form emails show up.

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Also, no matter what i do, I cannot figure out how to get the form submissions to show up ‘form responses’ on ‘feedback’ tab in dashboard.

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It is a very basic contact form on homepage.

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Am I missing a plugin? I am completely confused.

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Could it be an email hosting issue?

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I am a beginner and not experienced in this type of thing. Thanks, any knowledge will help greatly!

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2 Comments
  1. Set up your SPF record in your DNS.

    It will look something like this: `TXT @ v=spf1 a mx ~all`

  2. Are you sending them with a plug-in or just php?

    Are your DNS records setup like they should?

    I can recommend WP SMTP plug-in, it’s free and does the job as good as you want it to be

 

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