The backstory is that we had a company create a wordpress site for us but they became unresponsive and we needed to make changes. They said they could give us credentials and sent us a zipped backup folder with wp-content and the sql database file.
I’ve made some progress on this but have run into some issues, here’s where I’m at:
Using Bluehost.
1. I have created a new database in CPanel and imported the backup into it.
2. Within the cPanel file manager I updated wp-config.php with the new database credentials, this seemed to do something as my site plugins, # of users etc all updated on my bluehost dashboard.
3. I deleted wp-content and uploaded the backup version.
4. Now when I click “manage site” or “log into wordpress” from bluehost it simply takes me to a white screen with the number 0 on the top left corner.
Questions:
1. Obviously I fucked up somewhere, looking at the main public\_html/www directory and theres a ton of other files there like wp-admin, wp-includes, wp-mail.php and a dozen more. The only file my backup included other than the database file was wp-content. Am I missing things? Should I delete all the other files?
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You will need to change the old url to the new one
e.g. [https://thisplace.whereitwasbuilt.com])
change to [https://www.itlivesherenow.com])
You can do this as a text search/replace on the sql file, or in the database…
Im guessing you used bluehost to create the wordpress website?
Look into folder/file permissions for wp-content. As you deleted the original wp-content and uploaded the backed up version.