Trying to move to WordPress.org but in the meantime need more space from .com

I have a large film website (creator account on [wordpress.com](https://wordpress.com) for years) that has now hit their limit of 200gb of media uploads. I am frustrated with their tech support bc last year they told me that there was unlimited video uploads, and then last month I hit the limit and a tech support person told me there were no unlimited uploads anymore. Now another tech person is telling that’s wrong but I have still hit their limit. I’m sick of going back and forth with them and tired of paying $300/year to have no option for more space. The only option is to spend $600/year (not monthly) for more space!

I know, I know, [wordpress.com](https://wordpress.com) sucks. I don’t want to hear that bc it’s not helpful. I am finally having my BIL move my website to his server, but he’s running into issues with that process so it’s taking longer than expected. I know we should have done this years ago, but what I had going with [wordpress.com](https://wordpress.com) was working– until now. I’m not a tech person so figuring all this out is difficult.

In the meantime, does anyone know of a way to contact [wordpress.com](https://wordpress.com) managers? Someone above tech support? A phone number?

And is there a way to host images and videos offsite (like videopress?) and be able to insert them easily into a post? I just need something temporary for a month while we get the site transferred.