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Hello, @speakerforum
To access the dashboard, do the following:
- Rename the folder ..\wp-content\plugins\security-malware-firewall (files can be accessed via the hosting panel). This deactivates the plugin.
- Log in.
- Rename the folder back, activate the plugin.
- Check if the error persists: log out and log in again. Did the 2fa code arrive and were you able to log in? If not, do steps 1-3 again, and then disable the “Two-factor authentication (2FA)” option in the plugin settings and let us know.
Also, your website mail server will send your letters with codes, not the CleanTalk servers. Please check your mail server.
Did it help?
Hi Dimitrycleantalk,
Thank you for your help. It seems to have worked.
Cheers Scott