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Hi @rkassebaum,
Do you have any security plugins or a custom login URL? Please log in to the staging site using your production site’s login details. By default, the staging site shows a login page. Try /wp-admin or /wp-login.php followed by the staging site URL.
Please fill out this form to open a free support ticket. For a better resolution, please include the system information and debug logs.
Cheers,
Fayyaz