Hello,
I haven’t blogged and used Akismet anymore since 2022. And I remember that I’ve already unsubscribed. However, I still have a payment from Akismet in 2023 and 2024.
Because I don’t blog anymore, I don’t have access anymore to my wordpress/akismet account to check.
I’ve already contacted through a form via https://akismet.com/contact/. But I didn’t receive any email, even an automatic one to confirm that my demand is taken into consideration. Is that normal? I remember asking my self the same question last year after completing the form to ask for the unsubscription, because there was no trace of follow-up or anything. And then this year I find my self still be charged again !
What can I do to have an anwser/ support from Akismet to make sure that my unsubscription is valid ? Is that normal that after completing the form I don’t receive any confirmation email? How can I know if my demand reached the support team or not?
