Hello @fikribatur
I have verified our latest update and I can assure you 200% that there is absolutely no possibility that this could’ve come from our end. There is simply no code in Blocksy that could do this. Everything works quite alright on our end – https://streamable.com/2j93s2.
Have you tried verifying your third party plugins and/or added code? I am quite sure that the answer should lie in there. Start by deactivating your plugins to see if any one of them affects this workflow.
Thanks!
Hello,
Then I guess the problem is on the elementor side. There was no problem with the Blocksy.2.0.25 version, but I think there is an incompatibility on the elementor side with the 2.0.61 version.
There is no problem in the sections I created with Gutenberg, but as I said, I have permanent connection problems in the sections I created with Elementor. I will do research to solve the problem on the elementor side.
Thank you.
Hello @fikribatur
A quick way to confirm if the theme is the problem (which it should definitely not be!) is to temporarily switch the themes to one of the default 202x ones. If the issue still reproduces, then it would fully confirm this is a plugin problem.
Maybe Elementor might’ve updated their software recently?
Thanks.
Hi @fikribatur
One more thing. I have just verified this workflow with Elementor and indeed, it seems to be an issue from their side. Even with the default theme, the issue reproduces.
It would be recommended to contact Elementor for more information on this matter.
Thanks!
Hello,
There was no problem with the Blocksy.2.0.25 version, but I think there is an incompatibility on the elementor side with the 2.0.61 version.
There was no problem with a different theme. I think an update within Elementor is causing incompatibility somewhere on the Blocksy side.
Thank you
Hello,
I will investigate the issue on the Elementor side. Thank you for the information.