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I invited a friend to be a contributor to my site, I sent her an invite she clicked on it sent her to create account, tells her she has an account already, she clicks forgot password, she creates new password, it sends her back to "you already have an account" putting her in a continuous loop.
what do I do to fix this or is it user error?
User error. Tell them to go /wp-admin/ and login.
A quick fix is to assign her a temporary password. Just go to phpMyAdmin, navigate to the **wp_users** table, and set a new password for her account. Then, share that temporary password with her.