User replies go to my email (wordpress admin), instead to notification email ?

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I get replies all the time from the ninja form users, that should be sent to email notification address. They are sent to worpdress admin email (= my email) instead.

I set email notification to my client’s email address, and “reply-to” as {field:your_email_12345…whatever}.

To sum up:
1 – First send from the form – ok, my client (website owner) gets notification emails.
2 – client replies to that user – ok
3 – user replies to that reply – now those emails arrive to me (wordpress admin) all the time, not to the client??

Apparently behind client’s name in the email header is my email address (wordpress admin)

Now I get tons of email replies which I shouldn’t and have to forward each one to my client. How to fix this, it’s very frustrating?

Best regards.

  • This topic was modified 6 hours, 55 minutes ago by smartinwp16.

 

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