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We are not able to see a Venmo Payment option.
We are using the Woo PayPal Payments plugin as recommended. And Venmo is enabled.
We have tested on three different PCs in Chrome and Edge, On an iPhone, On three android phones. All of these devices use Venmo on a regular basis. Do not reply that the device may not be qualified to use Venmo.
Link to one of the product pages, https://rccmservices.com/product/12-hour-class/ PayPal, Pay Later, and GPay are working fine. But we cannot get the Venmo button to appear. Even on mobile devices that use Venmo regularly.
System Status Report
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.1.2
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.6
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 516 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 8.7.1
OpenSSL/1.1.1w
SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
[REDACTED]
### Post Type Counts ###
amn_wpforms-lite: 2
attachment: 21
custom_css: 1
customize_changeset: 2
nav_menu_item: 8
page: 15
post: 2
product: 6
product_variation: 5
revision: 57
shop_order: 563
shop_order_refund: 3
wpforms: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (14) ###
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3
The Bluehost Plugin: by Bluehost – 3.13.0
Facebook for WooCommerce: by Facebook – 3.2.5
Indicate External Links: by cubecolour – 1.1.0
Jetpack: by Automattic – 13.6
AI Powered Marketing: by Kliken – 1.4.3
Mailchimp for WooCommerce: by Mailchimp – 4.2.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.24.4
WooCommerce.com Update Manager: by Automattic – 1.0.3
WooCommerce PayPal Payments: by WooCommerce – 2.8.1
WooCommerce Shipping & Tax: by WooCommerce – 2.6.2
WooCommerce: by Automattic – 9.1.2
WP File Manager: by mndpsingh287 – 7.2.9
WPForms Lite: by WPForms – 1.8.9.6
### Inactive Plugins (1) ###
Hello Dolly: by Matt Mullenweg – 1.7.2
### Must Use Plugins (2) ###
Endurance Page Cache: by Mike Hansen – 2.2.1
SSO: by Garth Mortensen
Mike Hansen – 0.4
### Settings ###
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
### Logging ###
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 16 KB
### WC Pages ###
Shop base: #732 - /purchase-services/
Cart: #248 - /cart/ - Contains the [woocommerce_cart] shortcode
Checkout: #250 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #252 - /my-account/
Terms and conditions: ❌ Page not set
### Theme ###
Name: Divi
Version: 4.5.3
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: –
### WooCommerce PayPal Payments ###
Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: ✔
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: ✔
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
pattern-toolkit-full-composability
product-pre-publish-modal
printful
settings
async-product-editor-category-field
product-editor-template-system
Daily Cron: ✔ Next scheduled: 2024-07-17 23:50:09 +00:00
Options: ✔
Notes: 208
Onboarding: completed
### Action Scheduler ###
Complete: 826
Oldest: 2024-06-16 23:43:35 +0000
Newest: 2024-07-17 22:43:34 +0000
Failed: 55
Oldest: 2022-10-30 04:01:46 +0000
Newest: 2024-06-30 11:45:12 +0000
Pending: 3
Oldest: 2024-07-17 23:23:30 +0000
Newest: 2024-07-21 13:16:21 +0000
### Status report information ###
Generated at: 2024-07-17 22:43:37 +00:00The page I need help with: [log in to see the link]