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Hi,
Thank you for opening this topic.
However, the section in “my account” page is a feature in the premium version of the plugin. As this forum is reserved for the free version, we can’t help you here. I suggest to open a ticket in our website with your account and our agents will be able to help you with this issue you are experiencing in your site.
We will proceed to set this topic to “Solved”.
Have a great day.