Where can I donwload the old version 2.xx ?

Hello,

I hope you took the backup of your database. You can follow the below steps to revert to the previous version:

1. Click here to download the last version of SupportCandy.
2. Login to your account on this page and download earlier versions of the add-ons.
3. Go to your plugins page in your dashboard.
4. Deactivate and then delete the SuportCandy and its add-ons.
5. Install downloaded zip files(s).
6. Disable auto-updates for SupportCandy.

I hope this will help you. If not, then you can create a ticket on our site so we can debug further.

Thank you.

Thanks. It works.. Cheers