I set up my widgets to link directly to my Google Business Page so my clients can write a review. This worked initially. But I discovered the next day, that all my widget links were defaulting to the Trustindex review page and not my GBP. The tick box has also changed in the actual widget settings. I had two clients who created reviews on Trustindex and not GBP. I discovered they had used a Trustindex widget link on my website that took them to the Trustindex review page. To solve this issue I have tried creating the widgets from scratch and also ticking the settings box to not include a link. But nothing works, everything flow to the Trustindex review page. I also disconnected Trustindex but I that didn’t work either, when I reconnected I lost the reviews that had been created there. It’s so frustrating, being a small business when you rely on reviews. I have tried to get in touch with Trustindex support on several occasions but there is no answer to my issues.
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