As it says on the tin, only the logo is visible and the stars are not. I have the widget in the menu and footer both, and have reinstalled the plugin with no changes to the issue. Below is the code form troubleshooting:
URL: https://marytaylorandassociates.com
MySQL Version: 10.11.9
WP Table Prefix: wp_
WP Version: 6.6.2
Server Name: marytaylorandassociates.com
Cookie Domain: marytaylorandassociates.com
CURL Library Present: Yes
CSS path: /home/u820480452/domains/marytaylorandassociates.com/public_html/wp-content/uploads/trustindex-google-widget.css
PHP Info:
Version: 8.1.28
Memory Usage: 17.03MB
Memory Limit: 3072M
Max Upload Size: 3072M
Max Post Size: 3072M
Allow URL fopen: On
Allow URL Include: Off
Display Errors: Off
Max Script Execution Time: 480 seconds
WP_HTTP_BLOCK_EXTERNAL: not defined
WP_ACCESSIBLE_HOSTS: not defined
Plugin: Widgets for Google Reviews
Plugin Version: 12.4.3
Options:
active: 1
page-details: {
"id": "ChIJz6LqVvBCWSQR87j8dnAz11A",
"name": "\"Mary Taylor & Associates\"",
"avatar_url": "https:\/\/lh5.googleusercontent.com\/p\/AF1QipM53aD-WBO_q-rpt2f1EaLs1tII8aPK1GP3vWoO=w900-h900-k-no-p",
"write_review_url": "https:\/\/www.google.com\/maps\/place\/\/data=!4m3!3m2!1s0x245942f056eaa2cf:0x50d7337076fcb8f3!12e1",
"address": "https:\/\/www.marytaylorconsultancy.com\/",
"rating_number": "10",
"rating_score": "5"
}
subscription-id:
proxy-check:
style-id: 11
review-content:RATING_SCORE
filter:
scss-set: light-minimal
lang: en
no-rating-text: 0
dateformat:
rate-us-feedback:
verified-icon: 0
enable-animation: 1
show-arrows: 1
show-reviewers-photo: 1
download-timestamp: 1711648090
widget-setted-up: 1
disable-font: 1
show-logos: 1
show-stars: 1
load-css-inline:
align:
review-text-mode:
floating-desktop-open:
floating-mobile-open:
amp-hidden-notification:
review-download-token: f0e5c1ef8e
review-download-inprogress:
review-download-request-id: ca9d06451881g554
review-download-modal: 0
review-download-is-connecting:
review-download-is-failed:
review-manual-download:
reply-generated:
instagram-promo-opened:
footer-filter-text: 0
show-header-button: 1
reviews-load-more: 1
activation-redirect:
notifications: {
"not-using-no-connection": {
"timestamp": 1731590540,
"active": false,
"do-check": false
},
"rate-us": {
"active": true,
"timestamp": 1722956491,
"hidden": true
},
"not-using-no-widget": {
"active": false,
"timestamp": 1710791290
},
"review-download-available": {
"active": false,
"do-check": false
}
}
top-rated-type:
top-rated-date:
show-review-replies:
verified-by-trustindex:
cdn-version-control: {
"feed-css": "1.0",
"widget-css": "3.2",
"widget-html": "2.2",
"last-saved-at": 1731495000
}
version-control: {
"widget-css": "3.2",
"update-version-check": "12.4.3",
"widget-html": "2.2"
}
preview:
Reviews: [
{
"id": "1",
"hidden": "0",
"user": "cristiano riccio",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWZA1OhJI8wRWRE854nJVrenLqmq1hiESq_f-MvQrrT0Q=s120-c-rp-mo-br100",
"text": "",
"rating": "5.0",
"highlight": null,
"date": "2024-03-16",
"reviewId": "ChdDSUhNMG9nS0VJQ0FnSUQ5OXJ2QXpnRRAB",
"reply": ""
},
{
"id": "2",
"hidden": "0",
"user": "david de bellis",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIYxVY-nI4_jgjKkF6sRJekPbn9HJ-cVxJhaV4DpFfc=s120-c-rp-mo-br100",
"text": "",
"rating": "5.0",
"highlight": null,
"date": "2024-03-16",
"reviewId": "ChZDSUhNMG9nS0VJQ0FnSUQ5OXNXM09REAE",
"reply": ""
},
{
"id": "3",
"hidden": "0",
"user": "daniele galati",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ7F5d03zRVrWQKOTWsakpzyyw4blNd3FcZotkRJv6g=s120-c-rp-mo-br100",
"text": "",
"rating": "5.0",
"highlight": null,
"date": "2024-03-16",
"reviewId": "ChdDSUhNMG9nS0VJQ0FnSUQ5OXI3dHdnRRAB",
"reply": ""
},
{
"id": "4",
"hidden": "0",
"user": "Sebastiano Scalora",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLckB-4-jvPRmuo3WcCoGr1WvCYszOWp3M4IxIu8KlC=s120-c-rp-mo-br100",
"text": "",
"rating": "5.0",
"highlight": null,
"date": "2024-03-16",
"reviewId": "ChdDSUhNMG9nS0VJQ0FnSUQ5dHAtM25RRRAB",
"reply": ""
},
{
"id": "5",
"hidden": "0",
"user": "Consiglia Monaldo",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLjFCWdKU73t8eKbZghweM5xuxaKOXSTsYcT4FBF2kr=s120-c-rp-mo-br100",
"text": "",
"rating": "5.0",
"highlight": null,
"date": "2024-03-16",
"reviewId": "ChZDSUhNMG9nS0VJQ0FnSUQ5dHM3V1BREAE",
"reply": ""
},
{
"id": "6",
"hidden": "0",
"user": "Ayman S. Ahmed",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXjE4Oj-jaW1d8zfJ7vS-G7kQAzPd5OMmHICAo9k2OHEQ=s120-c-rp-mo-br100",
"text": "Just had a great consultation with Mary, I must say that she provided me with a useful insight into the world of business, whether that be communicating with suppliers or constructing a USP idea to pave the way for business growth. Wishing you all the best!",
"rating": "5.0",
"highlight": null,
"date": "2023-11-16",
"reviewId": "ChdDSUhNMG9nS0VJQ0FnSUNsdXM3Yml3RRAB",
"reply": ""
},
{
"id": "7",
"hidden": "0",
"user": "Michal Giel",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIwO05nGE7x6lQROtRZL2-aW-SQSqTgvEc3R81AL0zB=s120-c-rp-mo-br100",
"text": "I came to Mary because I wanted to get ahead at work. She had great advice and helped me tremendously. If you have ambitions, she'll help you fulfill them.",
"rating": "5.0",
"highlight": null,
"date": "2023-11-10",
"reviewId": "ChdDSUhNMG9nS0VJQ0FnSURGMC16NHJnRRAB",
"reply": ""
},
{
"id": "8",
"hidden": "0",
"user": "Liliana Solonari",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIOg9nVqM1FOz0tFig1mPuhPKezmGdV5viWTgzm2omd=s120-c-rp-mo-br100",
"text": "",
"rating": "5.0",
"highlight": null,
"date": "2023-11-08",
"reviewId": "ChdDSUhNMG9nS0VJQ0FnSURGNmNuWXJnRRAB",
"reply": ""
},
{
"id": "9",
"hidden": "0",
"user": "Luciana Miari",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXYO6GhQMiYqGWX3_Or5dEfaeWyLwML6KAuGGKbTuzAGUg=s120-c-rp-mo-br100",
"text": "",
"rating": "5.0",
"highlight": null,
"date": "2023-11-08",
"reviewId": "ChZDSUhNMG9nS0VJQ0FnSURGcVlUVFF3EAE",
"reply": ""
},
{
"id": "10",
"hidden": "0",
"user": "Karolina Karczmarek-Giel",
"user_photo": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVdKTi39VvVEK0bSegHpgStW3SUYAoYPUwV4x_AUIXAzxI=s120-c-rp-mo-br100",
"text": "I loved Mary\u2019s no-nonsense approach, she will not hesitate to tell you the truth. Her advice was very useful for my business and I couldn\u2019t recommend her enough!",
"rating": "5.0",
"highlight": null,
"date": "2023-11-06",
"reviewId": "ChZDSUhNMG9nS0VJQ0FnSURGeHBYOVVREAE",
"reply": ""
}
]
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