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This could be for various reasons.
– The server is serving cached pages > delete the server side cache
– The website uses a compatible cookie banner that is set to block cookies by default
Best is you send us the domain and we can have a quick look.
The server cache has already been cleared
You have some third party plugin that automatically blocks the Pixel Manager: https://cln.sh/hrNnj3L0
You need to remove the Pixel Manager from that auto-blocking.