Hi there @jinnjoint,
Thank you for your interest in our extension.
I would just like to clarify that in this forum, we only provide support for the WooCommerce core plugin and have a different support system for our premium extensions.
With that said, please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Thank you for understanding.
Thanks for your quick reply.
It has to be said, I only used this forum because the same page you linked referred here in case I couldn’t find the answer to my problem in the troubleshooting and the guide.
I submitted a request, hope to hear back from you soon.
Thanks again.
Hi @jinnjoint,
I submitted a request, hope to hear back from you soon.
Glad to hear it – thanks for letting us know!
One of our Happiness Engineers will reach out to you with further details. Please keep an eye out on your email inbox for any emails from WooCommerce.
With that said, I’ll go ahead and mark this thread as solved.
Thank you for your patience and understanding.