Hi there,
Wordfence has suddenly started blocking all users from logging in to multiple sites. These sites are all hosted on dreamhost, if that helps.(so far issue has been seen on ediblesacramento.com, ediblemontereybay.com and ediblecommunities.com). Unlock emails are not sent. We have been using wordfence for years without this issue, so I’m not sure what has changed. Wordfence is a great plugin, and we really appreciate all the work you have put into it. Thank you for any help you can provide. Please let me know if you need more details.
Mary
Wordfence blocking all users from logging in – Read below how to solve it:
It sounds like you are having a problem with the Wordfence plugin on your WordPress site.
There are a few things you can try to troubleshoot this issue:
- Make sure you are using the correct login credentials. Double-check that you are using the correct username and password.
- Check the login lockdown feature in Wordfence. Wordfence has a feature called “login lockdown” that can block users from logging in if they fail to enter the correct login credentials too many times. If you think this might be the cause of the issue, you can try disabling the login lockdown feature in the Wordfence settings.
- Check for any plugin conflicts. It’s possible that another plugin you have installed on your site is conflicting with Wordfence and causing the login issue. Try deactivating all other plugins to see if that resolves the problem.
- Check for any theme conflicts. Similar to plugin conflicts, it’s possible that your current theme is causing a conflict with Wordfence. Try switching to a default theme (such as Twenty Twenty) to see if that resolves the issue.
- Check for any server-side issues. If you have recently made changes to your server or hosting environment, it’s possible that this could be causing the login issue. You may need to contact your hosting provider for further assistance in this case.
I hope these suggestions help! Let me know if you have any other questions.