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How long does it take to get WP Customer Support Team to reach out to you after you submit your request? I tried to do it both through their contact page and their email, but I’m afraid noone will respond. Thanks for answering my question, guys!
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Are you talking about [WordPress.com](https://WordPress.com)? If so, then no idea. This subreddit, 99% of the time, is people discussing [WordPress.org]) (the open source CMS).
[WordPress.com]) is a hosting service by Automattic, who provide a severely locked down version of WordPress. Read the pinned post on the subreddit.
However, given that it’s the weekend, the people that work at [WordPress.com]) might not even be working so maybe from Monday onwards? No idea really.