Hi @haalhaal1
Thank you for reaching out. We have investigated the issue on various devices and did not encounter such a problem. Could you please provide more details on which specific pages you are experiencing this issue with?
Please let me know if you have any further questions or need assistance.
Regards,
Hallo Amir,
danke, wenn ich mit meinem Smartphone auf meine Webseite zugreife, erscheint in wp statistics
unter z. Zt. online 0. Auch unter Besucher und Posttypes erscheint mein Besuch auf meiner Webseite nicht. Der Besuch meiner Webseite durch meinen Freund war o. k.
Meine Webseite ist hansalbrechtradebeul.de
Viele Grüße
Hans
Dear @haalhaal1,
If you have enabled the option “Administrator” under Settings – Filtering & Exceptions – User Role Exclusions, visits made while logged in as an administrator won’t be recorded. Please check if this option is enabled, as it might be the reason why your visits are not being registered.
Additionally, if you are using ad blockers such as uBlock extensions or DNS services that block Ad + Trackers on your mobile or other devices, it’s possible that tracking statistics may not be recorded. Please ensure that such ad blockers are disabled while accessing your website to accurately track visits.
Best regards,