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My logo art appears in the header inside a white box. The art is a PNG file that has a transparent background, so only the object should appear (I made a new PNG file but no change). I have toggled Transparent Background on/off, but no effect (and published and checked). Attached is a screenshot of the header. I put a light grey background color in the header, which reveals the “white box” around my logo art. How to get rid of this? thank you!
WP 6.5.3 / Astra 4.6.15 (free) / Mac OS 14.4.1
https://preview.redd.it/hmr0q51qlm2d1.png?width=2674&format=png&auto=webp&s=85f8127dfd4925af4ffef70f42baceafc34fa37a
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Share a link to your site here so we can take a close look and give specific advice.
It’s almost certainly because the logo was saved and/or optimized as a .jpg (with an opaque background) instead of a .png or .webp (which supports transparent backgrounds.) Try uploading a new copy that’s saved in an image format that handles transparent backgrounds and you should be fine.
Slightly more precarious alternative: Use a graphics package (e.g. photoshop, Draw) and change the white background to ##f3f5f6, the background color of your header row. That will work fine in this context but if you need to change the header background again you’ll have to re-re-edit it. Best to use a transparent background.