<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>ws.colissimo.fr 401 (Non-Autorisé)

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Replies: 3

Hello, the official Colissimo module has suddenly stopped working on our website lacabaneauxbijoux.fr (gray display of the relay point selector, icons marked “undefined” and error message in the Javascript debug console).

https://ws.colissimo.fr/widget-colissimo/rest/GetMessages.rest?data=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

Failed to load resource: the server responded with a status of 401 (Non-Autorisé)

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https://ws.colissimo.fr/widget-colissimo/rest/GetPointsRetraitGET.rest?data=eyJhZGRyZXNzZSI6IjUgcnVlIGR1IGxhdm9pciIsImNvZGVQb3N0YWwiOiI2MzE5MCIsInZpbGxlIjoiU2V5Y2hhbGxlcyIsInBheXMiOiJGUiIsImR5UHJlcGFyYXRpb25UaW1lIjoiMSIsImR5V2VpZ2h0IjoiMTkwMDAiLCJ0b2tlbiI6bnVsbH0=

Failed to load resource: the server responded with a status of 401 (Non-Autorisé)

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Failed to load resource: https://ws.colissimo.fr/widget-colissimo/rest/GetLocation.rest?data=eyJwYXlzIjoiRlIiLCJ2aWxsZSI6IlNleWNoYWxsZXMiLCJjb2RlUG9zdGFsIjoiNjMxOTAiLCJhZGRyZXNzZSI6IjUgcnVlIGR1IGxhdm9pciIsInRva2VuIjpudWxsfQ== the server responded with a status of 401 (Non-Autorisé)

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And in the logs …

2024-05-03 12:06:32 – DEBUG : Widget authenticate query {“method”:”LpcPickUpWidgetApi::authenticate”,”payload”:{“login”:”884729″,”url”:”https:\/\/ws.colissimo.fr\/widget-colissimo\/rest\/authenticate.rest”}}

2024-05-03 12:06:29 – DEBUG : Widget authenticate response {“method”:”LpcPickUpWidgetApi::authenticate”,”response”:{“erreur”:”Format JSON incorrect”}}

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And this if I check to save general settings while I can connect to http://www.colissimo.entreprise.laposte.fr without problems. …

Votre ID doit être un nombre à 6 chiffres et vos identifiants doivent correspondre à un compte sur https://www.colissimo.entreprise.laposte.fr avec un contrat Facilité ou Privilège valide. Vos idendifiants Colissimo sont incorrects, vous ne pourrez pas générer d’étiquette ou afficher la carte des points de retrait à vos clients.