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Hello!
We created coupon code “CartSaverCodeXYZ” and indicated that it could not be used in conjunction with another.
An order was received this weekend where the buyer used this coupon AND another that we don’t even have.
Kindly advise what happened and how to avoid this issue going forward.
Thank you, decli
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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: #185 - /shop/ Cart: #2697 - /cart/ Checkout: #2698 - /checkout/ My account: #2699 - /my-account/ Terms and conditions: #547 - /terms-and-conditions/ Theme Name: Pinecoast Custom Theme Version: 1.0.0 Author URL: https://pinecoastcreative.com Child Theme: ✔ Parent Theme Name: Divi Parent Theme Version: 4.23.1 Parent Theme Author URL: http://www.elegantthemes.com WooCommerce Support: ✔ Templates Overrides: Divi-child/woocommerce/archive-product.php Divi-child/woocommerce/single-product.php WooCommerce PayPal Payments Onboarded: ✔ Shop country code: US WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: ✔ PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ✔ Subscriptions Mode: Disabled Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-virtual-downloadable product-external-affiliate settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-12-11 17:57:23 -05:00 Options: ✔ Notes: 138 Onboarding: completed Action Scheduler Canceled: 1 Oldest: 2023-11-25 11:27:11 -0500 Newest: 2023-11-25 11:27:11 -0500 Complete: 580 Oldest: 2023-11-10 14:01:29 -0500 Newest: 2023-12-11 12:12:57 -0500 Failed: 29 Oldest: 2022-09-30 15:26:07 -0400 Newest: 2023-08-29 14:33:40 -0400 Pending: 4 Oldest: 2023-12-11 14:25:21 -0500 Newest: 2023-12-12 11:56:00 -0500 Status report information Generated at: 2023-12-11 12:24:27 -05:00The page I need help with: [log in to see the link]