Hello @msedighiyan86
The issue you report is usually related to false positives in third-party plugins like Wordfence when the form contains script blocks of code.
Please send me the link to the page that contains the form you cannot edit to check its structure.
Best regards.
Hello @msedighiyan86
The URL provided loads a blank page from the cache generated by the “LiteSpeed Cache” plugin.
Could you please indicate the form ID?
Best regards.
This the URL when in getting 403 error :
Hello @msedighiyan86
To check if the issue is caused by a false positive related to WordFence, or server rules, please remove the script blocks of code from the fieldname59 and fieldname66 fields’ content attributes and try to save the modifications.
Best regards.
After deleting fields 59 and 66, I try to save the changes, but I still get a 403 error and the changes are not saved.
The script of these two fields:
Field 59:
<script>fbuilderjQuery(document).one('showHideDepEvent', function(){ jQuery('#fbuilder .pb0 .pbNext').text('Analyze');} );</script>Field 66:
<script type="text/javascript">
if (document.addEventListener) {
document.addEventListener('contextmenu', function (e) {
e.preventDefault();
}, false);
} else {
document.attachEvent('oncontextmenu', function () {
window.event.returnValue = false;
});
}
</script>I also disabled the plugins that I updated recently. Again, I get error 403 when saving this form.
Hello @msedighiyan86
If you can modify your other forms but not this specific form, and you deactivate the other plugins on your WordPress, there is a server rule that generates a false-positive and blocks the save changes action.
Unfortunately, the process of identifying its cause is not easy. It could be a field label, an equation, or a simple combination of characters. The majority of these regulations rely on regular expressions.
One way to troubleshoot an issue where the server is blocking the save changes is to duplicate the current form to preserve its structure. Then, you can systematically delete fields from the duplicated form until you identify the field that is causing the issue. This process helps to isolate the problematic field and find a solution.
However, if you contact your hosting provider, I am pretty sure they will be able to adjust the server rules to allow you to save the form modifications.
Best regards.