Accounts being created without Payment.

Hi,

We’ve integrated our Stripe account to handle payments for visitors who subscribe to our membership plans. However, we’ve encountered an issue where user accounts are being created even if the payment process isn’t completed.

For example, when a user fills out the details on the membership checkout page and proceeds to the Stripe payment page, their account is created even if they hit the back button before completing the payment. This allows users to access the site with an incomplete payment.

We would like to prevent user accounts from being created until the payment process is fully completed. Alternatively, we want to notify users that their payment is pending and restrict their access to content until the payment is completed. Additionally, we would like to automatically approve user memberships once the payment process is completed, instead of approving them manually.

We’ve attempted to disable registration through WordPress default settings, but this hasn’t resolved the issue, and we’re not receiving emails when a payment is pending.

Could you please assist us with this?

Thank you.

• This topic was modified 8 hours, 31 minutes ago by A.

The page I need help with: [log in to see the link]