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Hello @mirea91
We saw on your site that it has an error in the theme script, this error does not let the rest of the scripts continue, including our plugin: https://ibb.co/4Y1y2w1
Also notice that even the Facebook plugin that is active on your site is not executing the ViewContent code due to the same issue.
It is likely that if you fix this error, everything will be resolved.
Please do not answer this ticket in the free version, the add_to_cart event is not part of our free plugin.
Issues with the paid version are resolved directly with our support through the link: https://woocommerce.com/my-account/create-a-ticket/
Any doubt contact again