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Thanks in advance to anyone who might be able to help.
I’m building a website for my wife on her WordPress account, and now when I try adding an image in, it will only display the alt text, or tell me there is no alt text depending on image.
I’m sure it’s user error on my part, but what am I missing?

Hard to say without seeing the site. Share the URL
Open browser dev tools and see what error message is shown in the console