Be very careful with Envato

Be very careful when buying products in the Envato shop. They sell you “extended support” for a theme that was not updated since 2017 but is shown as compatible with the latest Wordpres version. It then breaks WordPress completely. Support takes ages to answer, then the answers are unprofessional and make no sense from a developer standpoint and also they try to stall a refund, even if selling the extended support is clearly fraudulent, since the product does not exist. If you open a case with the payment provider (PayPal) they threaten you wil locking your accout so you loose access to products you bought in the past. This all is highly customer-hostile.


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