“Cannot Decode Raw Data” error on iOS + Safari

Hi all,

Has anyone else encountered this error? And more importantly, does anyone have a fix for it?

I have \*some\* iPhone users who cannot open links to my (WordPress + Divi) website in Safari. Clicks from emails and even a site search via Google gives the “cannot decode raw data” error when trying to open the website. It opens fine for them in other browsers like Chrome though.

I have not been able to replicate the issue at all. Every iPhone device I have checked on, including my web hosting support, reports the site opening fine via iOS 17.4.1 + Safari with no issues whatsoever.

Someone suggested an incompatibility with Safari and gzip compression, however disabling gzip did not fix the error.

Any help would be \*hugely\* appreciated. (I won’t post the url publicly, but if you think you can assist and the url would be helpful, please reach out via message)

https://preview.redd.it/dh2fj4t3s0xc1.jpg?width=1744&format=pjpg&auto=webp&s=bc20b4741056fc610f25da0c22536392bc8838e9

 

This site will teach you how to build a WordPress website for beginners. We will cover everything from installing WordPress to adding pages, posts, and images to your site. You will learn how to customize your site with themes and plugins, as well as how to market your site online.

Buy WordPress Transfer