<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>Can’t increase number of tickets from zero when checking out

Replies: 1

I’ve just been contacted by a visitor to my site who’s trying to book a ticket to an event but can’t increase the number of tickets from zero when checking out.

To replicate:

  1. Visit an event page for example – https://ordinarytheology.com/event/reading-group-athanasius-on-the-incarnation-dec-2024/
  2. Click the “Get tickets now” button
  3. In the Checkout pop up page that appears try to click the + button to increase the number of tickets- nothing happens – the number of tickets does not increment as expected

This behaviour has suddenly appeared on all my active events. It’s the same for free events and paid ones. I haven’t edited the events for a while and this problem definitely didn’t exist previously.

 

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