CHATBOT Visual error and receiving responses

I have installed the free plugin and the OpenAI api to enable the chatbot on my website, but it looks unconfigured. On the one hand, the icon appears correctly, but the chat is also seen at the bottom of my page, in the footer.

Also, the user can send messages, but cannot receive replies. And also, when sending a message, the chat disappears.

The page I need help with: [log in to see the link]


This site will teach you how to build a WordPress website for beginners. We will cover everything from installing WordPress to adding pages, posts, and images to your site. You will learn how to customize your site with themes and plugins, as well as how to market your site online.

Buy WordPress Transfer